POLICY STATEMENT

Web Accessibility Statement

Accessibility Statement

Massachusetts recognizes the importance of making digital government services available to the widest audience possible, and is committed to ensuring that those with visual, auditory, physical, speech, cognitive, language, learning, neurological, and other disabilities have equal access to all Mass.gov resources.

Mass.gov was designed with accessibility in mind to be compliant with WCAG 2.1 AA. Mass.gov provides:

• Text alternatives for non-text content
• Captions and other alternatives for multimedia
• Content that can be presented and perceived by assistive technologies without losing meaning
• Functionality available from both keyboards and other inputs
• Readable, understandable fonts and texts
• Content that appears in predictable ways

Documents hosted on Mass.gov may not be fully accessible. We try to provide alternatives to non-accessible documents whenever possible.

Commonwealth standards are generally based on standards used by the federal government for technology accessibility for people with disabilities, as well as web content accessibility guidelines developed by the World Wide Web Consortium (W3C).

Mass.gov pages are regularly tested for accessibility using both automated and manual methods as well as third-party tools, screen readers, and multiple browsers. Periodic reviews are conducted by third-party vendors that specialize in accessibility testing. If you encounter an accessibility issue using Mass.gov, please let us know using this form.